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What is managed services?

Managed Service providers complement in-house IT staff efforts by addressing routine tasks that allow in-house staff to handle more pressing strategic business-related technology issues.

In contrast, a break/fix approach only addresses technology issues when there is a device or system failure that results in downtime and productivity loss.

The benefits of Managed Services are:

  • Improves productivity by increasing system performance and stability,
  • Provides the organization access to diverse technical skillsets on-demand and affordably,
  • Frees up in house IT staff to focus on strategic business-related IT initiatives,
  • Frees up executives to focus on their organization’s core competencies,
  • Stabilizes technology spending and reduces unplanned expenses,
  • Encourages midterm and long-term technology planning

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