If you’re juggling your budget over unexpected IT expenses or you’re tired of being blindsided by unexpected
IT costs click here to read how an IT assessment can provide a pathway to stable and productive infrastructure.
All managed technology service agreements offered by Mainstream Technologies are an all-inclusive levelized billing service that varies only when the number of end-user devices or products changes (+/-). This agreement is simple, easy to understand, and provides better, more timely customer service. Additionally, it frees our service engineers to do what’s best for the business at the time.
Traditional managed services contracts often leave room for unexpected support costs and confusion around what is included versus what is billed hourly. Mainstream Technologies’ levelized billing model was designed to eliminate that uncertainty by aligning monthly costs with employee headcount and clearly defining included services. This approach removes “nickel‑and‑dime” volatility, ensures transparency, and allows monthly billing to adjust fairly as staffing levels change. As a result, customers have a clear understanding of their agreements and experience more predictable technology spending.
Our goal for a levelized billing model is to align pricing with the employee headcount while removing the nickel and dime monthly volatility. So if the headcount goes down, the monthly billing will adjust accordingly. Our customers clearly understand what is included or excluded in their service agreements.
If you’d like help getting a grip on your technology spend, send us an email and let us help.
