Thought Leadership

Colorado Agency Hires Mainstream Technologies

For upgrading & modernizing technology

(Little Rock, AR) December 1, 2020 – Mainstream Technologies, Inc., began development recently on a new software project for the State of Colorado. The expected 18-month contract is to redesign and replace the software used by the Colorado Office of Community Corrections (OCC), an office within the Criminal Justice division of the Colorado Department of Public Safety. The existing software, known as the Community Corrections Information and Billing System (CCIB), has reached its end of useful service and no longer meets the needs of the OCC.


Mainstream was selected after a six-month nationwide search for custom software vendors. Mainstream’s prior experience developing software in accordance with the FBI Criminal Justice Information Systems (CJIS) requirements was an important factor in the selection process.

In addition to the software development work, Mainstream will also provide hosting and security services through the IT and Security Services divisions of the company. Mainstream’s achievement in early 2020 of SOC2 / Type II certification for its data center and IT services was instrumental in qualifying Mainstream for that part of the contract.


The replacement of the CCIB system is considered a Major Project by the Office of Information Technology. A Major Project means the project has a specific level of business criticality and manifests either a security risk or an operational risk as determined by a comprehensive risk assessment performed by the OIT.

“This is a very important contract to Mainstream,” said Jeff Byers, Vice President of Software Services at Mainstream Technologies. “It is important not only because of its significance to Colorado and its scope, but because it increases Mainstream’s footprint in state government work nationwide.” Mainstream has multiple long-term contracts with state government agencies in Arkansas, South Carolina, and now Colorado.


The Community Corrections Information and Billing System is the exclusive method by which community corrections contractors and subcontractors request payments, and in which offender services are tracked. The system is the central hub within the Office of Community Corrections for transactions of state appropriations for community corrections and the related tracking of important offender programmatic, statistical, and demographic data. In addition to processing nearly 4,500 invoices annually for the $81 million in appropriations, the CCIB system is also used to document over 1,000 criminal background checks annually. The CCIB system currently contains statistical and demographic data for over 49,000 offenders in Colorado.


Since 1996, Mainstream ( has evolved into one of the most established IT services companies in the Mid-South, serving clients from its Arkansas locations including headquarters in Little Rock, a second operations facility in Conway, as well as a sales office in Bentonville.  Their staff of information technology professionals serves business and government customers across the nation with Managed IT Services, Custom Software Development Services, Cyber Security Services, and Hosting.

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