In today’s digital-first world, your business can’t afford to settle for reactive IT support. A truly effective Managed IT Service Provider (MSP) should deliver proactive, comprehensive, and strategic services that protect your operations and empower your growth. At Mainstream Tech, we believe your IT partner should be doing more—here’s what that looks like.
24×7 Monitoring & Unlimited Support
Your systems should never sleep—and neither should your support. With 24×7 remote monitoring and unlimited help desk access, issues are identified and resolved before they disrupt your business.
Advanced Threat Detection & Response
Cyber threats evolve daily. Our Extended Detection and Response (XDR) platform provides 24x7x365 protection, detecting and neutralizing threats across endpoints, networks, and cloud environments.
Email & Web Security
We block threats before they reach your team. From spam and phishing filters to malware protection and web filtering, we secure your communication channels and browsing activity.
Identity & Access Management
Multi-Factor Authentication (MFA) ensures only authorized users access your systems—an essential defense against credential theft and unauthorized access.
Patch & Vulnerability Management
We don’t just patch—we prioritize. Our team manages OS and third-party application updates while conducting regular vulnerability scans to close security gaps before they’re exploited.
Immutable Backup & Disaster Recovery
Your data is your business. We provide local and off-site immutable backups that can’t be altered or deleted—ensuring fast, reliable recovery in any scenario.
User Awareness Training
Your team is your first line of defense. We deliver ongoing cybersecurity training to help employees recognize and avoid threats like phishing and social engineering.
Compliance & Policy Development
From HIPAA to PCI-DSS, we help you stay compliant. We align your IT practices with regulatory standards and develop tailored security policies to support your governance goals.
Incident Response & Risk Assessments
We help you prepare for the unexpected. Our incident response planning and regular risk assessments ensure you’re ready to respond quickly and confidently to any security event.
Vendor Management & Pen Testing
We manage your third-party vendors and conduct penetration testing to identify external risks—ensuring your entire IT ecosystem is secure.
Is Your Current IT Provider Falling Short?
If your current provider isn’t delivering these services, it’s time to rethink your IT strategy. At Mainstream Tech, we don’t just support your technology—we secure your future.
Let’s talk. Contact us today to schedule a free consultation and see how we can elevate your IT.