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We Create, Manage and Secure Technology
Mainstream Technologies is a technology services company headquartered in Little Rock, Arkansas. We create, manage, and secure technology for business and government customers across the nation through our Custom Software Development Services, Managed Technology and Hosting Services, and Cyber Security Services.
Passionate Leaders + Great Associates + Engaged Customers = Business Success
Our Mission
Leverage these shared values to create an environment that makes our customers’ lives better through technology.
Our Team
Patsy Dather
Business Development – Software Solutions
Jeff Pracht
IT Business Development Manager
Grant Downer
Business Development – Software Solutions
Will Spicer
Business Development – Software Solutions
Jericho Franklin
Client Success Consultant
John Burgess
President
Jeff Byers
Vice President Software Solutions
Steve Althoff
Director of Software Development
Chris Church
Senior Director of IT Solutions
JD Robinson
Director of Strategy and Consulting
Tim Brown
Director of IT Services
Steven Strain
Data Center Manager
Daniel Weatherly
Director of Security Services
Holt McConnell
Director of Marketing
Amanda Legate
Director of Human Resources
Jon Dor
Director of Finance
Timeline
Create
Mainstream was founded in October 1996 as an outsourced software development company. Our journey began with helping clients create software unique to their needs, on time and on budget.
Manage
To diversify our service offerings and to meet evolving client needs, we added Managed IT Services.
Create
We were awarded a development with the State of Arkansas; our first client in the public sector
Secure
We successfully passed our first SAS-70 audit and we received the MSPVerify certification; demonstrating our commitment to security and compliance and allowing us to meet requirements for regulated clients.
Create
We were awarded our first public-sector contract outside Arkansas
Create / Manage / Secure
We successfully and seamlessly transitioned to primarily virtual footprint across all lines of business
Create / Manage / Secure
From a 14-state footprint, we continue to grow and adapt to maintain our position as the trusted partner to Create, Manage, and Secure your technology.
Manage
In response to client requests for local options, we began offering colocation services.
Create / Manage
Faced with the need for more space and capacity due to growth, we moved into a bigger, better facility featuring a resilient, full-service data center.
Manage
Adapting with our industry, we added a private cloud option to our hosting services
Create / Manage / Secure
Recognized with an Achievement Level award from the Governor’s Quality Award program.
Secure
We began formally offering cybersecurity management and consulting services to help clients navigate an increasingly dangerous virtual world.
Create / Manage / Secure
Recognized with a second Achievement Level award from the Governor’s Quality Award program.
Create
Mainstream was founded in October 1996 as an outsourced software development company. Our journey began with helping clients create software unique to their needs, on time and on budget.
1996Manage
In response to client requests for local options, we began offering colocation services.
2002Manage
To diversify our service offerings and to meet evolving client needs, we added Managed IT Services.
2004Create / Manage
Faced with the need for more space and capacity due to growth, we moved into a bigger, better facility featuring a resilient, full-service data center.
2008Create
We were awarded a development with the State of Arkansas; our first client in the public sector
2009Manage
Adapting with our industry, we added a private cloud option to our hosting services
2010Secure
We successfully passed our first SAS-70 audit and we received the MSPVerify certification; demonstrating our commitment to security and compliance and allowing us to meet requirements for regulated clients.
2011Create / Manage / Secure
Recognized with an Achievement Level award from the Governor’s Quality Award program.
2014Create
We were awarded our first public-sector contract outside Arkansas
2017Secure
We began formally offering cybersecurity management and consulting services to help clients navigate an increasingly dangerous virtual world.
2018Create / Manage / Secure
We successfully and seamlessly transitioned to primarily virtual footprint across all lines of business
2020Create / Manage / Secure
Recognized with a second Achievement Level award from the Governor’s Quality Award program.
2023Create / Manage / Secure
From a 14-state footprint, we continue to grow and adapt to maintain our position as the trusted partner to Create, Manage, and Secure your technology.
2025Giving Back
Mainstream is committed to more than our customers and employees. Mainstream believes in giving back to improve the community in which we live as well. Through the donated time and effort of our leadership team and employees, we are honored to be part of the following: