Thought Leadership

Your Organization Should Have These IT Policies (part 2)

IT Policies (part 2)

(April 16, 2024) In a previous post, we discussed the steps involved in developing IT policies. It can be a complicated process requiring input from stakeholders throughout the organization. There are no shortcuts — IT policies should be carefully crafted and customized to the organization’s needs, processes, and threats.

That said, every organization should have certain IT policies in place. Following are some guidelines, but it’s important to develop policies that are clear, specific, and enforceable. Policies should also be updated regularly as business needs, the IT environment, and the cyber threat landscape change.

Information Security Policy

The information security policy lays the foundation for risk management. It should define the people, processes, and technology involved in IT security across the organization. It should focus on minimizing security risks, protecting sensitive information, and complying with regulatory requirements. Although designed for internal use, the information security policy should also explain the organization’s approach to security to guide vendors and business partners and facilitate quick response to customer requests.

Acceptable Use Policy

The acceptable use policy defines the organization’s IT resources and the proper way to access and use them. In general, IT resources should only be used to promote the organization’s interests and serve its customers. Specific systems and data may have additional limitations. The acceptable use policy should recognize the risks associated with inappropriate use. It should provide examples and explain the consequences of violating the policy.

Remote Access Policy

A remote access policy is increasingly important given today’s remote and hybrid workstyles. It describes how remote users securely access the network and the steps they should take to minimize risk. The policy is not just for employees — vendors and contractors may also access the network remotely. The policy should address the specific needs and requirements of each user role.

Bring Your Own Device (BYOD) Policy

The BYOD policy clarifies what devices, operating systems, and applications are permitted and what security tools are required. It also establishes procedures for installing applications, reporting lost or stolen devices, and accessing, sharing, and storing data. The BYOD policy should address how the user’s privacy will be balanced against the organization’s need to protect any corporate data stored on the device. Organizations should consider consulting their attorney when drafting the BYOD policy.

Change Management Policy

The change management policy ensures that changes to IT systems and software are properly managed, formally approved, and tracked. The policy should include processes for planning, evaluating, reviewing, and approving any changes. It should also require that all changes are thoroughly documented, with steps for rolling back the change should problems arise.

Data Protection and Retention Policy

The data protection and retention policy establishes guidelines for how long various types of data must be retained and where that data is stored. Various data types will have different retention periods depending on business needs and legal and regulatory requirements. The policy should cover the movement of data from primary storage to archives and methods for secure disposal of duplicative or outdated data.

Security Awareness Policy

A security awareness policy educates all users about threats and the impact of user activity on security and regulatory compliance. It should also establish procedures for security training initiatives, ensuring that all users receive training regularly. The training should cover the organization’s IT policies and why it is imperative to follow them.


These are just some of the IT policies your organizations should have in place. You may also need policies covering passwords, data loss prevention, vendor selection, and more. Mainstream can assess your IT environment and business processes and help you determine which policies you need.


Mainstream Technologies delivers a full range of technology services in Arkansas and the surrounding region including managed technology services and consulting, custom software development, and cybersecurity services. We also offer industry-leading data center services in our Little Rock facilities. Established in 1996, Mainstream has earned a reputation for delivering quality, reliable, and professional technology services for public and private-sector customers across the United States.  

Jeff Pracht
IT Business Development Manager
(479) 715-8629 Office
(501) 529-0008 Mobile

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