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Mainstream Technologies Completes MSP Cert... PDF Print Email

MAINSTREAM TECHNOLOGIES SUCCESSFULLY COMPLETES MSPALLIANCE UNIFIED CERTIFICATION STANDARD AUDIT; FIRST MSP ACROSS THE GLOBE TO ACHIEVE THIS STATUS

Mainstream Technologies Ascends to Elite Status Through Vendor-neutral Benchmarking for Cloud and Managed Services Practitioners; Program Addresses Dire Need for Global Industry Standard, Quality Assurance and Reliability

FOR IMMEDIATE RELEASE

LITTLE ROCK, AR, JULY 20, 2011 Mainstream Technologies, Inc. today reported that it has been successfully audited and certified under the MSPAlliance's (MSPA) Unified Certification Standard for Cloud and Managed Service Providers (UCS).

"The UCS audit is a rigorous audit and certification process that benchmarks and verifies the quality of the company providing managed services," said Charles Weaver, MSPAlliance CEO. "We are very proud to have Mainstream Technologies join this elite body of Cloud and Managed Service Providers."

In an effort to address a gaping need for a global industry standard that transcends the boundaries of cloud and managed services, UCS is the first program of its kind, specifically designed and created to provide business consumers of cloud and managed services with the assurance that the service provider they hire meets or exceeds the highest principles of quality in areas such as financial stability, facilities, managed services practices, and customer satisfaction.

UCS certification is based on a wide range of criteria with which to benchmark Managed IT Solution Providers, thereby ensuring that they have met and exceed well-established standards of excellence and client care. Clients that select a company that is part of the UCS can also rest assured that their IT solution provider has met and exceeded the following standards:

Physical & Virtual Security
Business & Financial stability
Company has taken reasonable steps to assure that the client's IT needs will be safely and professionally addressed
Company is under constant external review from the MSPAlliance and the IT profession to continually maintain and improve standards of care of excellence

"We applaud the MSPAlliance for once again taking the lead as an industry association and accrediting body, and are very pleased to have successfully completed the UCS Audit and to be the first company to do so," said John Burgess, Mainstream president. "This certification and our membership in the MSPAlliance reinforce to our customers our commitment to providing the highest quality services."

The MSPAlliance, with over 15,000 corporate members worldwide, is committed to increasing reliability and dependability in the industry surrounding the value and benefit of using Managed Service Providers to provide a wide range of mission-critical services. In addition, the MSPAlliance collects data on the practice of managed services on behalf of its members, to help them increase the value delivery of IT to the organizations they serve.

"When we selected Mainstream Technologies to be our primary IT Services Company eleven years ago, we knew they were the perfect fit to what we wanted. We were looking for a company that would care as much about our customers as we did," said Gregory Holder of Compliance Networks. "Successfully completing this independent UCS certification proves to the world what we knew 11 years ago...this is a great company to do business with.

A 2010 recipient of The Arkansas Governor's Quality Award and now the first company to successfully complete the UCS audit process, Mainstream Technologies, Inc. is an IT Services Provider specializing in Managed Services, Hosting, and Custom Software Development.

About MSPAlliance

For over 10 years, the MSPAlliance has been the only unified voice for the Managed Services Industry, and the only organization that promotes the highest level of professionalism, reliability and integrity. As the world's largest Professional Association and Accrediting Body for the Managed Services Industry, the MSPAlliance was created to meet the needs of the Managed Services Professional and to educate the end-user community on the benefits of using a Managed Service Provider.

For more information about the MSPAlliance please visit http://www.mspalliance.com

About Mainstream Technologies

Founded in 1996, Mainstream Technologies serves clients both nationwide and locally in Arkansas. The Mainstream IT group provides a breadth of services to businesses including desktop and server support, managed IT hosting, server co-location, disaster recovery options and IT consulting.

The Mainstream Software Solutions group provides software solutions for businesses including custom development, professional consulting and programming services. Leveraging their vast experience in numerous industries and their broad expertise in multiple computer languages and operating systems, they provide cost-effective solutions that improve their clients' business operations and efficiency. Using a consultative business-focused approach, Mainstream makes objective recommendations that simply deliver results, particularly in these uncertain economic times.

For more information, contact:
John Burgess
501.217.9490
This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

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Looking to the Future

Just 15 to 20 years ago technology was considered to be a "nice to have" tool for business. Thermal fax machines were novel and utilized by large businesses only. Computers required considerable office space and environmentals. Intercoms were the most common means of interoffice communication. As technology became more pervasive and therefore less expensive, businesses invested in technology much like inventory or office furniture.

Fast-forward to today's business world and you'll find that technology sits at the center of most every business. Some continue to consider it optional tools, but the reality is that technology now drives all business processes. Technology enables efficiencies that reduce labor; it creates standard processes that eliminates waste and errors; it even bridges the gap between multiple disparate technology systems.

"So what?" you ask. Maintaining your IT investment is far more critical today than ever. System failure, data loss, outdated technology and misconfigured technology can cost your business dearly, not to mention the mental stress. Does your business have the appropriate expertise assuring business continuity, efficiency and process management? Are you depending on your desktop support personnel to provide decision points for your overall IT infrastructure? Does your existing IT staff have the time to deliver new technology projects timely and effectively? Are there better ways of taking your existing technology investments and provisioning them for future needs?

Technology has become the center of your business' universe. Mainstream can provide your business with objective, professional and expert insight that can reduce your costs, improve your processes, and give your business the competitive differentiation needed in today's environment.